Anydesk Waiting For Image

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Remote Access to Windows 10: Manage all your Windows Desktops at once with AnyDesk. AnyDesk allows you to establish remote desktop connections in Windows 10 and opens up unprecedented possibilities of collaborating online and administrating your IT network. AnyDesk remote PC/Mac control tricks hints guides reviews promo codes easter eggs and more for android application. Avoid AnyDesk remote PC/Mac control hack cheats for your own safety, choose our tips and advices confirmed by pro players, testers and users like you. Ask a question or add answers, watch video tutorials & submit own opinion about this game/app. Oct 08, 2020 AnyDesk is cross functional and available for Windows, ManOS, Linux, and other popular platforms. Configure AnyDesk on the Remote Device. Next, you’ll want to set a computer name and password for the remote computer. All you need to do is set a password in the “Security” tab of the AnyDesk account. AnyDesk provides the solution to agree upon an unattended password, so that the remote client doesn't need to be present to accept a request to enter a session. Note: AnyDesk also connects to the Lock Screen or Login Screen prior entering the windows session, when either is installed or runs as Administrator / is elevated.

block disable action

The session settings are displayed toolbar.See also: Permissions

Connection State		Remote Permissions		System Information
Chat	Actions	Keyboard	Display	Local Permissions	Whiteboard

Connection State

The connection state indicating whether AnyDesk is connected to the server or is in session.

ready
in a session
connecting to the network

Hourglass	Indicates when AnyDesk is busy with transmitting image data (for slow links).
Harddrive	Indicates the hard drive status of the remote machine. Useful for diagnosing if the remote operation is delayed due to a busy drive.
Favorite	Add session partner to favorites.

System-information & remote permissions

System-Information

Displays system information and session permissions of the remote device.

AnyDesk	Remote Device	Hardware	Network
ID	Operating System	Memory/RAM	Network Adapter
Alias	Computer Name	Mainboard	IP Address
AnyDesk version	User Name	CPU	MAC Address
License	Domain	Graphics Card
Elapsed time	Remote Permissions	Hard Disk

Actions

Request Elevation: Request administrative permissions for AnyDesk on the remote side. For this the remote side needs to accept the UAC Request.

Switch sides: Changes the direction of the presentation. Use this feature if you want to show something on your desktop to the remote user during a remote support session.

Ctrl + Alt + Del: Invokes the secure attention sequence on the remote machine (pressing these keys cannot be transmitted directly by AnyDesk, as the operating system does not permit it for security reasons). This option is only available if AnyDesk is installed on the remote machine or AnyDesk ist started with administrative rights.

Take screenshot: Saves the current session image to: %homepath%PicturesAnyDesk

Display

Options to adjust the appearance of the session:

View mode

Fullscreen mode: Switches AnyDesk to Fullscreen mode. (faster)

Original: This option displays the image untouched in original remote resolution. If the remote desktop does not fit, the view will be scrolled to the mouse cursor position. In case the remote monitor needs less area than the local monitor, grey bars are inserted at the sides.

Shrink: This option shrinks the displayed image if necessary to ensure that it fits into the available screen space. Instead, grey bars are inserted at the borders.

Stretch: Unlike the above option, it stretches the image to cover the available screen. The image might appear blurry, if the remote monitors resolution is much lower than the local resolution.

Auto Adopt Resolution: When AnyDesk is in window mode and the remote display panel doesn't fit into the Main Window, this option reduces the remote resolution to let it fit into the available window. This option works for both directions lowering the resolution for a smaller window, or increase it for a window bigger than the displayed remote panel. In the best case, the resolution is equal on remote and local side, when using this option.

Quality

These settings determine the perceived quality of the connection. This is a trade-off between reaction speed (low lag) on the one side, and good rendition of the remote image on the other side.AnyDesk performs a detection of the connection quality during every session preamble. You can choose how the results of the connection quality measurement affects the rendition of the remote machine.

Best audio/video quality: This mode has the best rendition but at the highest cost of transmitted data. Use this mode with fast connections. You can select this mode on slower links as well if your work involves few data intensive operations, such as using a text editor.

Balanced: If selected, AnyDesk tries to choose the best trade-off between laggyness and image/audio quality.

Optimize reaction time: Choose this mode if you want the best reaction time and a feeling as if there are no transmission programs involved at all. This can visibly affect the image quality, depending on the connection speed.
Preserve details: Choose this mode and 'Best audio/video quality' for a Lossless image.
Detect connection speed: If you unselect this option, the measured bandwidth is not used as a basis for selecting the quality. Instead, three predefined parameter sets are used. Not recommended. Use this mode if you suspect an error in the measurement of the connection quality.

Apart from image quality (which is DeskRT quality for GUI data and video/vp8 quality for fast moving natural images) and audio quality, some effects of the graphical user system will be disabled if needed in order to keep the bandwidth requirement low.

Visual Helpers

Show remote cursor: Determines whether AnyDesk renders the remote users cursor. This enables the user on the remote side to point you something.

Show move/size-helper: For slow internet connections, moving or resizing windows can get too slow for fluent work. Check this option so AnyDesk immediately shows the position of the remote window by overlaying a purple transparent rectangle.

Local Permissions

Local Permissions

Controls the interaction with the user of the remote device. Options not available or denied by the remote client are grayed out or display a denied symbol.The setting is saved per ID and is persistent across sessions.

Transmit sound: Choose whether to receive the remote sound given that the remote client has transmission enabled.

Control mouse and keyboard: Select this option if you only want to view the remote image and do not want to interfere with the remote user by accident.

Synchronize clipboard: If enabled, the clipboard is synchronized (Text and files). Both sides need to have the feature enabled.

Block users input: Lock keyboard and mouse on the remote device. Useful to prevent interactions of the remote user with the session.

Available if AnyDesk is installed or running with administrative privileges on the remote device.

Lock remote account on session end: Activates the lock screen on the remote device on session end as if triggered by ❖ + L.

Enable privacy mode: disables screen and input from the remote device. Disabled by default and only available during unattended sessions.

Whiteboard

See Whiteboard

The FAQ addresses common questions in terms of features, usage, as well as support related topics. All sections link to corresponding articles. For detailed documentation use the search bar or write a ticket to support@anydesk.com.

Do I need to install AnyDesk?

AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC) required applications.However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.

How to reset 2FA / Two Factor Authentication

Do I need to be present at the remote side to start a session? (Unattended Access)

No, you can set a 'password for unattended access' to gain access remotely. See Unattended Access

I lost my password (my.anydesk.com)

To recover your password go to MyAnyDesk.com and hit 'Forgot your password? ', this will send a reset mail to the address stored in your account.

Can I use AnyDesk with other Remote Tools simultaneously?

Yes, it's possible to run instances of different solutions and AnyDesk at the same time with no restraints. AnyDesk can also run several instances at the same time.

Can I use my own namespace?

Yes, you may choose your own namespace for registered clients in on my.anydesk.com if you're using a Professional or Enterprise licence. See MyAnyDesk_Portal

See Registration to register the client to a license.

Are updates included with AnyDesk licenses?

Yes, updates are always included with AnyDesk.Expired contracts of AnyDesk Lite and AnyDesk Professional will limit AnyDesk to the latest version of AnyDesk Free, which is not allowed for commercial purposes.

Where do I find my invoices?

Your invoices can be found in the MyAnyDeskPortal.

Do my customers need a licensed version?

End users always get a free license of AnyDesk automatically.

How to make multiple connections?

AnyDesk can run an unlimited amount of sessions from a device as long as resources allow. AnyDesk also can run several instances on a device. Based on your license, your AnyDesk client can have multiple sessions simultaneously. The Free and Lite license will only allow one simultaneous session. The Professional license allows for as many sessions as ordered and Power license enables unlimited sessions for the number of active devices ordered.

Can I transfer files with AnyDesk?

How to connect automatically

The speed dial (background icons under the 'Connect'-button) displays recent connections. Click on the client you want to connect to. There is no need to type the ID each time. The entered password for unattended acces can be saved IF the option has been enabled at the remote client side below the 'set password' option. You can even create a shortcut on the home screen by clicking/touching the overflow menu (downward arrow) next to the machines address, then 'Drop to desktop'.

Can I offer AnyDesk for downloading on my website?

Yes, customers can offer AnyDesk for download on their website. The best way would be to

create a direct link to anydesk.com/download. In this way, your customers will always have access to the latest

version.

Can I keep or move the AnyDesk ID/alias when reinstalling or moving to a new/clone system or hard drive?

Yes, your identity can be moved. If you have several machines with the same ID: See AnyDesk_ID_and_Alias

Does AnyDesk support Windows server?

Which ports does AnyDesk use?

To connect to the AnyDesk network port 80, 443 or 6568 is used. For standard listening port direct line connection is 7070 (TCP).

AnyDesk is slow despite LAN connection

AnyDesk might not recognize a direct connection and the session will be established via AnyDesk network. Direct connections display a play symbol in the status bar. If disabled, end

the session and reconnect. In case the direct connection cannot be established, send the trace files fromboth LAN clients to support@anydesk.com.

Please note that installing AnyDesk generally helps to better recognize connections in a LAN.

Why is there an orange question mark next to my cursor?

If AnyDesk can't fetch a cursor from the remote device, e.g., if you're connecting to a Windows Server without a mouse cursor connected, AnyDesk will display this static cursor as default.

Can another user connect to me via Browser or my website?

Can I lock the remote screen?

Yes, AnyDesk allows to lock the remote screen if permissions are set. See Permissions

How to work with dual monitors / multiple displays?

Remote displays are indicated by separate tabs in the session window. Switch between the monitors by clicking on a corresponding tab. To get separate windows for each monitor, (available only if your license supports simultaneous sessions), establish two sessions with a remote device and set each to another display. To get multiple sessions in fullscreen mode, switch from D3D-Rendering to OpenGL or DirectDraw.

Unexpected session ends, disconnects, session interrupts after a certain time

Sessions may end unexpectedly for various reasons. If you encounter interruptions after a specific amount of time into the session, go to Settings and switch to the Connections tab. Disable direct connections.You may also setup a listening port in your firewall for AnyDesk in the Security Settings.

Why do I have to type the unattended password/login information/authorization manually for a specific client?

The remote client must allow the option to save his login information. See Unattended Access

I cannot connect, because the request was 'blocked/rejected by the AnyDesk settings'.

If a client has an ACL-List (Whitelist) active that your ID/alias doesn't match, or if your interative access settings are set to disabled or don't allow connections in the background, then you'll get a message, telling that your request has been rejected. See Security Settings and adjust the settings on the remote client.

I cannot use AnyDesk for controlling Security/AntiVirus Software

Some applications are protected from external modification. Disable this feature locally in the settings, in order to get access from remote.

Can't get a session window, AnyDesk says: Waiting for Image

On Android: Make sure to give AnyDesk permission to record the screen. The first session request spawns the permission window. If not properly addressed, open Android settings - Apps - Choose AnyDesk - grant permissions.

If this doesn't fix the issue, a headless display adapter will help, this will force your system to render the image.

Synchronization of the clipboard is not working

Anydesk Waiting For Image Viewer

Check permissions. AnyDesk might have to be installed on the remote side.

Denied mouse cursor/no input on window

Permissions missing: Is displayed when AnyDesk does not have permission to control a selected application. In this case, install

AnyDesk or launch it as an administrator on the remote client. Professional license users

can create a custom client that automatically requests administrator privileges upon startup. See also Customize AnyDesk and Administrator_Privileges_and_Elevation_(UAC)

AnyDesk shows 0 as ID

Anydesk Black Screen

This means you can´t connect to our servers, please check if you have whitelisted AnyDesk in your firewall: Firewall

Transmission is too slow. What can I do?

Latency and rendering performance depend on hardware and driver. See Render Performance for more information.

Compatibility in Windows Vista Home Edition

In certain cases, AnyDesk may sometimes crash or experience startup problems in the Home Edition of Windows

Vista. If this happens, open the properties of the AnyDesk shortcut and select 'Compatibility mode for Windows

XP'.

Scrolling on Android

For connections from Android to Android, there are several options. Use Direct-Touch Mode for 1-finger scrolling(default for new connections) and 3-finger scrolling when in Touchpad or Touch(Mouse) Mode. See AnyDesk on Android

Keyboard input opens up automatically on Android

Per default, focused text input fields will open the soft keyboard on Android. This can be switched off in the settings. See »» settings » input » automatic keyboard.The soft keyboard can be opened manually via the pie menu. See Android App

How can I close sessions from other devices to free sessions?

Go to the Portal and close the session in the 'Session' section. See MyAnyDesk Portal

I can't control the mouse and keyboard anymore on macOS

With macOS Mojave/Catalina, it is required to allow AnyDesk explicitly to control your device, you'll be prompted to do so automatically when running AnyDesk, it is however rather easy to miss this.

If this happened to you, please go to 'System Preferences', 'Security&Privacy', 'Privacy', 'Accessibility' and add 'Anydesk' to your list of trusted apps. More information can be found in AnyDesk on macOS.

I get the message 'Waiting for Image' or 'desk_rt_ipc_error' on macOS

With macOS Catalina, it is required to allow AnyDesk to record your screen.

Anydesk Waiting For Image

AnyDesk shows a message, to configure your system in the 'System Preferences' to add AnyDesk to the trusted apps list in 'Accessibility' and 'Screen Recording'. More information can be found in AnyDesk on macOS.